MiniME
She ALWAYS scrambles in front of the camera. She ALWAYS makes sure she’s captured at her best. She ALWAYS checks the digicam what the pic looks like. And she ALWAYS wants another picture.
And they tell ME I’m vain.
Yan ang pamangkin ko. Mana sa akin. And exceeds expectations. 
Absenteeism Rate
9:00pm last Saturday, I had to text my new Team Leader na I’m gonna go absent due to emergency purposes. It breaks my heart to tell him considering it’s his first week of being a new tl sa Medco. But it’s an emergency, Russ. I’m so sorry for that.
Emergency kasi natanggap na kami sa GE and we have to celebrate!!!! Wooohooo!!
Punyeta nilang lahat sa Medco. But after 30 days, di na namin makikita ang kanilang mga mukha. Mwahahahaha. Kidding.
++++++++
Anyhow, Saturday was spent sa Yellow Cab after the interview. So far yun pa lang ang kaya naming i-celebrate kasi poor kami’t wala pang sweldo. Kawawa naman kami, but anyhow, kailangan namin ring magtipid dahil si Iya, yung cute na taga 3i or yung referral agency na nagkataong tropa pala ni Ger nung High School, ay nagpaparinig ng libre sa Tony Roma’s dahil sa pagkakatanggap namin. Siya kasi yung nagcoaching sa amin (balahurang coaching kay Ger, not to mention) the day before that kaya tuwang tuwa rin siya to find out that we made the cut. They’re even going to place us sa 3rd Wave which would start on August 23rd. Frozen na raw kasi yung fourth wave so we were really hoping to make it sa 3rd wave para we could leave as soon as possible.
Pero nung gabi, tumuloy ako kina JD sa Salitran, Dasmarinas, Cavite. Birthday daw kasi nung Sister niya pero isasabay na rin sa bday bash niya. Si Gerger, naiinggit at tinamad pumasok, sumama na rin. Mwahahaha.
Too bad not all of them came, dun sa mga invited. I miss Jake Ofrasio pa naman, that guy who was a year higher than us whose humor is something you can’t miss. We planned to run to Blue Wave just to spend the night, kaso umuulan ng malakas, and sobrang antok na antok si Mark, so di na kami natuloy. So he decided to go home, while JE, Ger and I ran to McDonald’s Kabihasnan (Airport Road), the only 24hour McDonalds which accepts visa.
Lahat ng yan, dahil lang sa tinamad kami pumasok. *laughs*
In Memoriam.
People in the office are suddenly starting to get into this weird craze of uplifting the program’s spirits. Paano kasi, those bastards became too lax and disappointing that suddenly there was this huge attrition scare that took almost 10-20% of the work force. All the other programs tried getting the buzz, but no real reason was found. Hell, we’re in the same program but nobody really found out what the main reason was. Up until recently when everybody patched up things together.
After the inevitable move of our waves to the Member Services Department to follow the older waves after leaving the Pharmacy Services where everbody started from, there was this sudden influx of again, batches of waves from the former department to the new department. For orientation, Pharmacy Services handles calls from 
Pharmacists and techs from all around the US territories, while Member Services handles the angst of all americans, educated and rude, who are under the insurance policy of Medco. That, according to statistics, would be the estimated 55 Million americans who are in dire need of their medicines. Obviously, you see the weight of the job there. When we used to only guide Pharmacists how to process the insurance under their systems, Member services asks us to help process the callers’ requests for mail in medication, for replacements for lost meds, information on their plan, limitations of their coverage, explanations of reasons, transfers to our own pharmacists when they have questions, transfers to supervisors when need be. Sounds tacky? Not quite. The tension comes in when they insinuate that we’re trying to extort money from them, because they are the direct consumers, and they have to pay for their medications even if they don’t want to. So when they do something they didn’t know was not covered by their plan, or there was a bad charge to their credit card, or they have to be charged again for the wrong medications, they forget that Medco, like all things around us, meant business, and in as much as we wanted to help them, we can’t do everything. Because Medco would then kill us if they go bankrupt.
Obviously, these consumers do not realize those sometimes.
So they scream at the phone.
Above right: The TLs of MEDCO both Pharmacy Services and Member Services in a kenkoy effort. Above: The wave two agents. Some of them misquoted.
When people got transferred over even if they didn’t want to, the department suddenly had a hard time hitting the required handle time which is supposedly around less thatn 4 minutes or so. Some of us try hard, and most people try harder, but soon, an ultimatum came which gave a bad jolt to agents on the third floor, right wing: meet the requirements or you’d get terminated.
So obviously, they’d rather just pack up and leave.
It was so easy. Scare people then they just go and leave. Who the hell is the management trying to scare? They’re not offering the best incentives, and agents always feel harrassed. Bakit hindi aalis?
Oo nga naman. Bakit hindi.
So, with this “ingenious” plan of uplifting the spirits, they’re suddenly printing banners displaying either the management, or the distinguished agents. Well, no, not really. But they started printing the faces (pangit posters, not to mention) of the older two waves who have been around for two years. Like, “They’re happy, they’re not leaving, maybe so should you.” Then they printed the faces of the Team Leaders on a separate banner, parading them like they’re happy and fulfilled. Sabi ni Ger parang in memory of.
Keyword is like.
Of course, your resident blogger and her significant other have also been thinking about leaving. Why not? Or maybe transfer to a different account. And maybe we should. But while planning that, we’re also deliberating on why we must.
Dahil hindi nila kami inaalagaan?
HAPPY @ MEDCO: Are you still happy?
There are some people around who have exceeded the expectations of the management and yet they’re still not doing anything to give them the things they need. Incentives na lang, nilalagyan pa ng tax. Or kinakaltasan. Nakakapikon tuloy.
So while looking at the posters this Tuesday, I thought, why not do a poster displaying the sides of the abused people and tell the management what they need to know? Maybe by then they’d know their faults.
Except of course, that’s a stupid idea. So I’ll let it start with me.
O, di ba?
For Sale
Sex dolls. Beach girl line.
Laos na raw kasi yung little hentai looking girls sa market. 
(wala lang.)
Manic depressive.
7.25 and I’m inside this old computer shop where I used to burn hours at when I was back in high school. That’s fucking 7 years ago and counting. I left the house early thinking I might get stuck in traffic. 3 day sale kasi sa SM. So syempre, agawan jeep with all the people with those red plastic bags with the evident print na “SM 3 Day Sale.” Wala na akong pakialam na pumunta. Wala rin naman akong balak bilhin, pantalon lang ulit sana. Pero ika nga ni Ger, 3 lang ang pares ng pantalon niya, at ako’y umaabot na sa mahigit sampu, pero di pa rin ako magkanda-ugaga. Right. I should really learn to control my wants. Gusto ko rin sana nitong Emily Strange type of bag na red and black intercrossed kaso bukod sa marami na akong bag sa house eh ayoko na lang talaga makipagsiksikan. Besides, if it was meant to be mine, it will be mine. After four days or so when exhausted na ang resources ng SM.
Mukha pa rin akong kanto boy. Ang pangit pa ng background ko.
Anyway. I have been sleeping for almost 8 hours now and still my body’s trying to withdraw the strength I’m supposed to have. I dunno which exactly to attribute it to. I can’t say it has been the vigorous sports we have been doing for the past days, but maybe it’s just the monthly thing. Yesterday at work I resorted to faking sickness just so I could get away with sleeping for more or less two hours. I nearly got my TL’s ire for it. Honestly, I’m really really starting not to care. For some reason I’m going back to my being lax. With mostly ridiculous stuff. Sooner or later, I might go back to being the other me.
I can’t figure out my self lately. I wanted to go back to some of the usuals I used to do and yet I’m not making a move to make them happen. And then count a few hours or days I get depressed for not being able to execute it. Kanina, I was on board the jeep when they started playing Kamikazee’s rip off of the Rexona/Parokya’s First Day Funk song, the latter I remember was played around my first year off work. How fucking apt that they are playing these things when I’m finally not around to relish them in my lips while I really was bound by the classrooms’ four walls. Never was enthusiastic with graduating and moving on to the phase which would teach me to be more attached. Right now, people are starting to move about. Resigning, or resigning. Or maybe resigning or staying with angst. It’s pretty depressing. You don’t encounter these in college. You don’t encounter this kind of being nonchalant. Things do change, and the only things you’re left with are your feelings rubbed off with empathy and your body, both barely breathing.
I’ll have to move on too sooner or later. Ang masaklap, mukhang ako lang talaga magisa. The other has plans for herself. I’m not sure I’m included. So I’ll have to really learn to stand up alone. And move.
And again, be depressed.
